With effect From 29/1/2018
We aim to keep everything that is listed on the website at all times but as you must appreciate with almost 2000 items listed this is an almost impossible task.
If the website says the item is Sold Out then we aim to have new stock within 14 days, if you are looking to purchase an out of stock item then add yourself to the Waiting list on each item and as soon as new stock is available you will be automatically notified by email.
When you place your order the website will only allow you to place an order for items that are actually in stock. If when we pack your order we find an item is either not in stock or when we check the item it is damaged we will refund you for the item/s immediately before we post your order.
We will no longer add notes to say missing items will follow on, this is proving difficult to manage and some items we are finding impossible to obtain so refunding immediately for out of stock items is much easier for both us and you the customer.
We offer FREE UK SHIPPING on all orders over £8 and as the price of postage and our packing materials are increasing we have decided that from Monday 29th January 2018 we will ship all orders via Royal Mail 2nd class.
We will add an option to have your order shipped by 1st class which will be chargeable.
All orders are shipped from Manchester in the UK or during the summer from Norfolk in the UK.
We accept all major credit cards via Worldpay the worlds largest credit card processing company.
We do not see or store any of your payment details these are processed securely by Worldpay.
WHEN YOU ARE ON THE PAYMENT PAGE YOU WILL SEE PICTURES OF CREDIT CARDS.
CLICK ON THE TYPE OF CARD YOU ARE GOING TO PAY WITH AND THIS WILL THEN ALLOW YOU TO ENTER YOUR CARD DETAILS.
We have been asked if you can collect orders in person, The answer from today will be yes as long as they are ordered an paid for via the website and then you contact us to arrange a suitable time. We work shifts so are very flexible with pick up times.